MaintenanceHUB Codes & Values

We promote excellent communication, advising both our clients on key areas, such as:

  • when our engineers will be attending a property
  • the progress of any work
  • any unrelated areas of concern that are discovered onsite

and the best part is our case management system is fully transparent so you can see exactly where we are at with your repairs

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• Competitive fixed hourly rates
• No Job too big or small
• Qualified engineers
• Fast response times
• Emergency callouts
• Insurance claims

Accreditation

We are proud members of many health & safety and quality accreditation schemes, which require us to comply with HSE regulations, and we have acquired the services of Citation, a large health & safety organisation to ensure that we have up to date training and qualifications to adhere to their strict application processes. These schemes include:

  • CHAS
  • Safecontractor
  • Gas Safe Register
  • Trustmark
  • NICEIC
  • Altius
  • Construction Line
  • City and Guilds

Expertise

All our engineers are skilled and qualified tradesmen and thus reducing the need for our clients to make numerous calls to different service providers. Our expertise includes most areas of reactive and planned maintenance. With our trades including:

  • plumbing
  • carpentry
  • electrical
  • gas & heating
  • painting & decoration
  • appliances
  • roofing
  • locks
  • glazing
  • general maintenance

If our clients require a service that we do not offer directly, we can also provide and manage, carefully vetted, specialist sub-contractors for niche facilities.

We know that every property management company works differently, requiring various levels of information and that is why we can provide:

  • photographs of before and after the work
  • detailed engineer reports for work undertaken
  • detailed breakdown of costs
  • quotations and recommendations on future work
  • bespoke reports (e.g. first time fix statistics)